Njengomkhiqizi we-valve wesango ochwepheshe, siyazi ukubaluleka kwekhwalithi yomkhiqizo kumakhasimende kanye nemakethe. Ngakho-ke, sithathe uchungechunge lwezinyathelo zokuqinisekisa ikhwalithi nokuphepha kwemikhiqizo yethu. Kulesi sihloko, sizokwethula isitifiketi somkhiqizo wethu kanye nesistimu yokulawula ubuningi ukuze sithuthukise ukuzethemba kwamakhasimende ngekhwalithi yemikhiqizo yethu.
1. Isitifiketi somkhiqizo
Imikhiqizo yethu ihlolwe ngokuqinile yizinhlangano zikazwelonke zokunikeza izitifiketi futhi ithole inombolo yezitifiketi namazinga. Kufanele kugunyazwe uhlelo lwekhwalithi ye-ISO 9001, futhi izinga lesitifiketi lisebenza kuyo yonke inqubo yokukhiqiza yenkampani. I-Notarization ukuzibophezela kwethu ekuhlinzekeni ngekhwalithi nokusebenza komkhiqizo okuzinzile ukuze kuhlangatshezwane nezidingo nezindinganiso zamazwe ngamazwe nezasekhaya, sibe sisemuva kwesiqinisekiso sokuhlangabezana nesidingo semakethe.
2. Ukulawulwa kwekhwalithi
Sihlala sinamathela kumqondo "wekhwalithi kuqala, ogxile kubantu", ukuqaliswa kwesistimu yokulawula ikhwalithi eqinile ukuze kuqinisekiswe ukuphepha komkhiqizo nokuzinza kwekhwalithi. Siphishekela isixhumanisi ngasinye esimisiwe, esiphrofeshinali, isayensi, ubuhle bokwenza umsebenzi omuhle emsebenzini ngamunye wokulawula ikhwalithi. Izinyathelo esizithathile:
(1) Khipha ngokuqinile izinto zokusetshenziswa ukuze uqinisekise ikhwalithi nokwethembeka kwazo.
(2) Ubuchwepheshe bokukhiqiza obusezingeni eliphezulu kanye nemishini kungaqinisekisa izinga lokukhiqiza umkhiqizo nokuzinza. Sisebenzisa imigqa yokukhiqiza ezenzakalelayo yesigaba sokuqala, amathuluzi okuhlola, njll., futhi silinganisa inqubo yokusebenza yokukhiqiza yabasebenzi ukuze silungise ukuziphatha okungaphephile nokubi.
(3) Ngokuhlola okuqinile nokuhlelekile kanye nokuhlolwa kwemikhiqizo, ukuze kunqunywe ukuthi ukusebenza nekhwalithi yemikhiqizo kuhlangabezana namazinga nezimfuneko. Sihlola inqubo ngayinye kunqubo yokukhiqiza ku-6 Sigma ukuze siqinisekise ukuthi ikhwalithi yomkhiqizo ngamunye okhiqizwayo izinzile futhi inokwethenjelwa.
(4) Ukuphathwa kokwaneliseka kwekhasimende, kuhambisana nomgomo othi “ikhasimende kuqala”, ukuhlinzeka ngokubonisana namakhasimende ngesikhathi esifanele ukuze kuhlangatshezwane nezidingo zamakhasimende.
Siyaqhubeka sithuthukisa futhi sisungula izinto ezintsha, siqhubeka sithuthukisa inqubo yokukhiqiza namandla okulawula ikhwalithi, futhi siyaqhubeka nokuthuthukisa ulwazi lwamakhasimende nokwaneliseka.
Ngamafuphi, isitifiketi somkhiqizo wethu kanye nokulawulwa kwekhwalithi kuyo yonke indawo, njalo kusekela umqondo wekhwalithi kuqala, okuqondiswe kubantu, ukuthuthukiswa kwekhasimende kuqala nokuqhubekayo. Uma unemibuzo noma izidingo mayelana nekhwalithi yemikhiqizo yethu noma uhlelo lokulawula ikhwalithi, sicela ukhululeke ukuxhumana nathi.
Isikhathi sokuthumela: Aug-11-2023
